£1.99
by Roberta Cava (Author)
Paperback: 225 pages
Publisher: Piatkus; 2nd Revised edition edition (16 Dec. 1999)
Language: English
ISBN-10: 0749920513
ISBN-13: 978-0749920517
Book Condition: In good condition with signs of handling.
Many people have to deal with irate, rude, impatient, emotional, persistent and aggressive people in the course of their work and home lives. The aim of this advice book is to teach the techniques which will improve the reader’s communication skills and help to control anger and stress.
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| Weight | 343 g |
|---|---|
| Dimensions | 15.6 × 23 × 1.6 cm |
| Format | Paper |
| Cover | Softback |
| International Shipping | Most books, DVDs and music CDS can be shipped to almost all destinations outside the U.K. |
| Delivery Options | Standard 2nd Class or Courier. "Signed For" can be purchased separately (check catalogue for link to add to cart). |
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